Ticket Information

Teen Awards Map

Doors at the Arena will open at 1pm for ticket holders to enter the venue. The show starts at 3pm and will finish around 5pm. Please do not arrive before 11am on Sunday 23rd October – there are no provisions in place for overnight arrivals.

We would strongly advise that if you or your children are travelling to the event you plan your journeys in advance and check for the latest travel information before you depart.

The arena will not be open to allow parents to wait for the show to finish. If you plan to meet your child on foot after the event, there will be two clearly signed meeting points outside the venue – ‘Meeting Point A’ and ‘Meeting Point B’. Please arrange with your child to meet at one of these in advance. Please see the Teen Awards Map to see where the meeting points are.

If you drive to The SSE Arena, Wembley to drop off / collect your children at BBC Radio 1’s Teen Awards, please be aware that the area around the venue and after the show will be very busy with traffic and crowds. We strongly advise that you do not attempt to collect your children from directly outside the venue on Engineers Way by car because the road will be closed. Use the designated drop off and pick up zone – as noted above, a map of the venue is now available online.

Long stay parking will be in the Green Car Park on First Way, accessed via Gate 5. The drop off and pick up point will also be within the Green Car Park on First Way. Please refer to the map to see the route for car parking access.

The nearest National Rail station is Wembley Stadium Station which is on the Chiltern train line and is approximately a 15 minute walk to The SSE Arena, Wembley. The Chiltern line travels from London Marylebone, Oxfordshire, Buckinghamshire and the Midlands.

Please refer to National Rail Enquiries for further details at www.nationalrail.co.uk

Wembley Park station (zone 4) is the closest to The SSE Arena, Wembley and is a 10 minute walk. Wembley Park is on both the Jubilee and Metropolitan lines. To get to the arena, please travel to Wembley Park on either of these lines. Once you have exited the station, take the steps down onto Olympic Way where stewarding staff will be on hand to guide you. Routes will be stewarded by our event security both before and after the event.

Please note, there are no Bakerloo or London Overground services running through nearby Wembley Central station on Sunday 23rd October – please do not attempt to travel to this station.

Please check the Transport For London Website for live and most up to date travel information at www.tfl.gov.uk

Any lost property collected during the event will be taken to the Venue’s reception and can be collected from there.

After the event, please e-mail customerservices@ssearena.co.uk with the details of the lost item and your contact details and we will follow up.

How can I listen / watch?
If you don't manage to get tickets to this event, don’t worry as you can get involved in all the action from home!! You can listen to the event live on Radio 1 and watch at bbc.co.uk/radio1. Afterwards you'll be able to watch it on iPlayer for 30 days.