English At Work: Episode 11: Overtime

Anna's been burning the candle at both ends. But will her efforts pay off?

• 4 mins

English At Work: Episode 12: The big day

Presentation time! It's a big day for Anna as she presents Tip Top Trading's new product.

• 4 mins

English At Work: Episode 13: The Imperial Lemon

Anna's making her pitch to Mr Lime, but it's going wrong! How will she cope?

• 4 mins

English At Work: Episode 14: Telephone tell-tale

Following her successful presentation, Anna expects some good feedback from the boss.

• 4 mins

English At Work: Episode 15: Seb Lime

Anna's been told to improve her telephone manner. What tips will Denise give her?

• 5 mins

English At Work: Episode 16: Slimy Limey!

Anna needs to say 'no'. How is she going to refuse Mr Lime's offer politely?

• 3 mins

English At Work: Episode 17: Lemon-sized luxury boxes

Mr Lime calls again to order some boxes for his Imperial Lemons.

• 3 mins

English At Work: Episode 18: The email

Anna's having some problems with writing an email. Luckily, Tom has some words of wisdom.

• 4 mins

English At Work: Episode 19: The open window

There's a big mix-up. Learn language that explains there has been a misunderstanding.

• 3 mins

English At Work: Episode 20: The Team Meeting

An office meeting has been scheduled, but the boss is late! Will Anna take charge?

• 4 mins

English At Work: Episode 21: Don't panic!

Anna's been chosen to head up the company's stock management. But she needs help!

• 5 mins

English At Work: Episode 22: The smoker

Anna is off to meet Mr Ingle, the warehouse manager, to discuss stock management.

• 4 mins

English At Work: Episode 23: Risky business

Paul decides it's time to give his team a health and safety update.

• 4 mins

English At Work: Episode 24: No smoke without fire

Emergency! There's a fire at Tip Top Trading!

• 4 mins

English At Work: Episode 25: The big cheese

The boss is in town! Can Anna use the right language to book him a hotel room?

• 5 mins

English At Work: Episode 26: You cannot be serious!

The big boss is fussy about his hotel room. Looks like Anna has to do some complaining!

• 5 mins

English At Work: Episode 27: Getting down to business

Big boss Mr Socrates is visiting the Tip Top Trading offices and he's got some bad news!

• 5 mins

English At Work: Episode 28: Home truths

After announcing a new strategy, Mr Socrates joins the team at the pub.

• 6 mins

English At Work: Episode 29: Putting the feelers out

Anna's making some cold calls to find new clients for Tip Top Trading.

• 6 mins

English At Work: Episode 30: Two heads are better than one

One of the companies Anna cold-called has got in touch!

• 4 mins

English At Work: Episode 31: Sign on the dotted line

Will Anna be able to secure a deal with a French company?

• 5 mins

English At Work: Episode 32: The deal is off!

Can Anna renegotiate a deal with Tip Top Trading's customers in France?

• 5 mins

English At Work: Episode 33: Booking a flight

Will Anna manage to book the flight to France to finalise a business deal?

• 5 mins

English At Work: Episode 34: The business trip

Anna and Tom are trying clinch the deal with a French trader. Will they succeed?

• 5 mins

English at Work: Ep 35: Lost in France!

Anna and Tom's flight home is cancelled. What can they do?

• 5 mins

English At Work: Episode 36: The power struggle

There's a new person coming in to work – will she and Anna get on with each other?

• 7 mins

English At Work: Episode 37: Rachel the rabbit!

Anna's struggling to work with Rachel, the new member of staff at Tip Top Trading.

• 5 mins

English At Work: Episode 38: Oranges and lemons

Tense times at Tip Top Trading! What can Anna do before Rachel goes too far?

• 5 mins

English At Work: Episode 39: Disciplining a member of staff

It's time for discipline and someone to give Rachel a warning.

• 5 mins

English At Work: Episode 40: The Appraisal

It's time for Anna's appraisal. But will Anna like what Paul has to say?

• 6 mins