English At Work: Episode 3: The Crisis

Denise explains why she's in a state of panic. Learn language for making suggestions.

• 4 mins

English At Work: Episode 4: Doing lunch

Anna is determined to be friendly with her new colleagues and to make a good impression.

• 4 mins

English At Work: Episode 5: The Queen of Sheba

Anna turns to her colleagues to ask for help, but upsets Denise by sounding too bossy.

• 4 mins

English At Work: Episode 6: Double-booked

Tom is in a panic! Luckily Anna steps in and offers to help with his meeting crisis.

• 3 mins

English At Work: Episode 7: Mr Lime's grapefruits

Anna's got some apologising to do. Can she deal with Mr Lime's grapefruit mix-up?

• 4 mins

English At Work: Episode 8: Room 301

Tom and Anna have a meeting with their boss, but who's getting praised and who's not?

• 4 mins

English At Work: Episode 9: The warehouse

How will Anna get on checking information with the warehouse staff?

• 4 mins

English At Work: Episode 10: The brainstorm

The team get together to share ideas about the launch of a product, but they can't agree!

• 4 mins

English At Work: Episode 11: Overtime

Anna's been burning the candle at both ends. But will her efforts pay off?

• 4 mins

English At Work: Episode 12: The big day

Presentation time! It's a big day for Anna as she presents Tip Top Trading's new product.

• 4 mins

English At Work: Episode 13: The Imperial Lemon

Anna's making her pitch to Mr Lime, but it's going wrong! How will she cope?

• 4 mins

English At Work: Episode 14: Telephone tell-tale

Following her successful presentation, Anna expects some good feedback from the boss.

• 4 mins

English At Work: Episode 15: Seb Lime

Anna's been told to improve her telephone manner. What tips will Denise give her?

• 5 mins

English At Work: Episode 16: Slimy Limey!

Anna needs to say 'no'. How is she going to refuse Mr Lime's offer politely?

• 3 mins

English At Work: Episode 17: Lemon-sized luxury boxes

Mr Lime calls again to order some boxes for his Imperial Lemons.

• 3 mins

English At Work: Episode 18: The email

Anna's having some problems with writing an email. Luckily, Tom has some words of wisdom.

• 4 mins

English At Work: Episode 19: The open window

There's a big mix-up. Learn language that explains there has been a misunderstanding.

• 3 mins

English At Work: Episode 20: The Team Meeting

An office meeting has been scheduled, but the boss is late! Will Anna take charge?

• 4 mins

English At Work: Episode 21: Don't panic!

Anna's been chosen to head up the company's stock management. But she needs help!

• 5 mins

English At Work: Episode 22: The smoker

Anna is off to meet Mr Ingle, the warehouse manager, to discuss stock management.

• 4 mins

English At Work: Episode 23: Risky business

Paul decides it's time to give his team a health and safety update.

• 4 mins

English At Work: Episode 24: No smoke without fire

Emergency! There's a fire at Tip Top Trading!

• 4 mins

English At Work: Episode 25: The big cheese

The boss is in town! Can Anna use the right language to book him a hotel room?

• 5 mins

English At Work: Episode 26: You cannot be serious!

The big boss is fussy about his hotel room. Looks like Anna has to do some complaining!

• 5 mins

English At Work: Episode 27: Getting down to business

Big boss Mr Socrates is visiting the Tip Top Trading offices and he's got some bad news!

• 5 mins

English At Work: Episode 28: Home truths

After announcing a new strategy, Mr Socrates joins the team at the pub.

• 6 mins

English At Work: Episode 29: Putting the feelers out

Anna's making some cold calls to find new clients for Tip Top Trading.

• 6 mins

English At Work: Episode 30: Two heads are better than one

One of the companies Anna cold-called has got in touch!

• 4 mins

English At Work: Episode 31: Sign on the dotted line

Will Anna be able to secure a deal with a French company?

• 5 mins

English At Work: Episode 32: The deal is off!

Can Anna renegotiate a deal with Tip Top Trading's customers in France?

• 5 mins