Money Box Live: Travel Nightmares

You may have been looking forward to your holiday for months, but then suddenly it all turns into a bit of a nightmare.

This week saw huge power cuts across Spain and Portugal, causing enormous disruption to rail and roads, resulting in number of flights being cancelled. Just last week a British holiday firm ceased trading in the UK cancelling all of its bookings.

The latest numbers from the Association of British Insurers show travel insurance firms dealt with claims worth more than half a billion pounds in just one year, so this week on Money Box Live we're looking at when you're entitled to your money back and who pays what.

On the programme we speak to someone stuck abroad in Portugal after those power cuts, a listener who couldn't get on the plane due to passport problems, and another who had his cruise cancelled the day before he was due to set sail. We also work some Money Box Live magic following an email we received about travel insurance.

Felicity Hannah is joined by Sean Tipton from ABTA, the Travel Association and Lisa Minot, Travel Editor at The Sun.

Presenter: Felicity Hannah
Producer: Sarah Rogers and Neil Morrow
Editor: Jess Quayle

(This episode was first broadcast at 3pm on Radio 4 on the 30th of April 2025).