Session 4

You want someone to do something for you, but you want to ask in a polite way... How do you do that? Find out in this session

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    Activity 1

Activity 1

How to... make polite requests

Do this now, please

"Do this now, please..." Is that a polite way to ask someone to do something? Not really! Even though it has the word please, it's still a little too direct to be considered polite.

So how do you make polite requests? That's what we're looking at in this programme, as Finn talks us through some useful expressions.

To do

Listen to the programme. Does Rob ever finish his task?

Listen to the audio and complete the activity

Show transcript Hide transcript

Finn
Hi, I'm Finn, and I'm here with another programme teaching you real, functional English. This time it's: making polite requests. Now that's when you want someone to do something for you. So you could say something like:

Please write the report by the end of today.

But that sounds a little bit too direct. There are other ways to make requests which are more polite, and more likely to make the other person feel OK!

So, I've asked Neil and Rob to help out with these examples. Neil wants Rob to finish editing a programme, but Rob doesn't seem too keen. Listen to the different ways Neil asks him to do this. How many different ways does he use?

Neil
Morning Rob.

Rob
Hi Neil.

Neil
How's that programme coming along? Would you mind sending it to me when it's finished?

Rob
Yeah sure, I can do that.

Neil
So Rob, is there any chance you could send me that programme you've been promising me?

Rob
OK. I'll do my best.

Neil
So Rob. Are you OK to send that programme soon?

Rob
Yeah, sure.

Neil
So Rob, that programme we were talking about earlier. I'd really appreciate it if you could send it over to me.

Rob
I'll try.

Neil
So, Rob, if you could send me that programme for checking, that would be really great.

Rob
Right, I'll do my best.

Neil
Have you started it?

Rob
Soon, soon.

Finn
So there we are. And - oops - sounds like poor Rob hasn't even started it yet! So Neil made five requests there. He said:

Would you mind sending it to me…?

Is there any chance you could send it to me…?

Are you OK to send it…?

I'd appreciate it if you could send it…

If you could send it, that would be great…

Let's look at each of those in turn. The first three, we can learn as chunks:

Would you mind…?

Are you OK to…?

Is there any chance you could…?

Firstly, would you mind...? Now, this is really common. It's usually followed by a verb in the -ing form, like this:

Would you mind lending me five pounds?

Would you mind sending me an email with that information?

There we are, would you mind...? Next, are you OK to...? Now this is followed by the verb in the infinitive, like this:

Are you OK to send it today?

Are you OK to finish it this afternoon?

This one, are you OK to...? is more often used in a work context, rather than in a situation with someone you don't know.

The next chunk we can learn is – is there any chance you could...?

Neil said – is there any chance you could send it to me?

So this one is followed by the infinitive as well:

Is there any chance you could send…?

Is there any chance you could send me that information?

Is there any chance you could make a cake for her party?

Great. Now finally – this is a really good one; it's a very common and useful form – and it uses would and could, and it can be in either order, so listen to these:

If you could finish it, that would be great.

It would be great if you could finish it.

It sounds a bit like a second conditional in terms of its form. Let's remind ourselves of the second conditional. In a second conditional you say if + past simple, then would + infinitive. So for example:

If I had a million dollars, I would buy a big house. If I had a million dollars, I would buy a big house.

So, coming back to our polite request, here the 'if part' always takes the modal verb could: if you could... plus an infinitive, as Neil said: If you could finish the programme…

 And then the result part with would – is generally is something like it would be great, or that would be great, we can use 'it' or 'that'. Or you could say something like that would be fantastic, or even I would appreciate it.

It's something very positive – if you could do something, that would be great. Or it would be great if you could do something.

And now occasionally, people sometimes make this request without the result part. They just say:

So Rob, if you could finish the report… thanks.

There we are – lots of ways to make polite requests!

Would you mind…?

Are you OK to…?

Is there any chance you could…?

If you could do something that would be great.

It would be great if you could do something.

So there we are, five different ways of making polite requests. Hope you've enjoyed learning it – and make sure you practise these when you can. Let's listen to the whole thing again! Bye.

Neil
Morning Rob.

Rob
Hi Neil.

Neil
How's that programme coming along? Would you mind sending it to me when it's finished?

Rob
Yeah sure, I can do that.

Neil
So Rob, is there any chance you could send me that programme you've been promising me?

Rob
OK. I'll do my best.

Neil
So Rob. Are you OK to send that programme soon?

Rob
Yeah sure.

Neil
So Rob, that programme we were talking about earlier. I'd really appreciate it if you could send it over to me.

Rob
I'll try.

Neil
So, Rob, if you could send me that programme for checking, that would be really great.

Rob
Right, I'll do my best.

Neil
Have you started it?

Rob
Soon, soon.

Answer: No, Rob doesn't finish the task. In fact, he hasn't even started it!

Downloads

You can download the programme and transcript from our Unit 24 Downloads page.

To do

Now you've heard the programme, how well do you know how to make polite requests? Try this quiz to test your knowledge. Then look at our summary below.

Office politics…

6 Questions

You need to ask your colleague to do a few things. But you don't want to offend them. Can you choose the right form of polite request from the phrases we learned in the programme?

Congratulations you completed the Quiz
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Summary

In the programme we heard five phrases which we can use use when making polite requests:

  • Would you mind sending it to me…
  • Is there any chance you could send it to me…
  • Are you OK to send it…
  • I'd appreciate it if you could send it…
  • If you could send it that would be great…

End of Session 4

That's it. No excuses now, find an opportunity to practise these phrases in English with your friends or colleagues!

Next in our course is our drama. It's time to join Gulliver on his travels. This time, he's in the strange land of Brobdingnag - which is home to a race of giants.

 

Session Vocabulary

  • Useful phrases

    Would you mind…

    Is there any chance you could…

    Are you OK to…

    I'd appreciate it if you could…

    If you could... that would be great...