Category: BBC
Date: 03.05.2005
Printable version
The BBC today (Monday 3 May 2005) publishes the findings of the Programme
Complaints Unit (PCU) for the period 1 January to 31 March 2005.
Complaints received after 1 February 2005, which will
be dealt with under the terms of the BBC's new complaints procedures,
will be reported separately.
In this quarter, the Unit dealt with 146 complaints
concerning 96 items.
19 complaints were upheld (12 of them partly) - 13 per
cent of the total.
Of the items investigated in the January to March quarter,
complaints were upheld against 14 items - 14.4 per cent of the total.
The complaints upheld (by category of complaint) involved:
Matters of fairness and accuracy
Countryfile (BBC ONE)
Artswork Scotland (BBC TWO Scotland)
Food Police (BBC ONE)
Question Time (BBC ONE)
BBC News 24
Look North (BBC ONE North East
The World This Weekend (BBC Radio 4)
Holby City (BBC ONE)
BBC News (BBC ONE)
Look East (BBC ONE East)
Matters of taste and standards
French and Saunders (BBC ONE)
T in the Park (BBC TWO Scotland)
The Body of Hitler (BBC THREE)
Note to Editors
The bulletin can be found at bbc.kongjiang.org/www.bbc.co.uk/complaints.
This is the last bulletin to be published by the former
BBC Programme Complaints Unit. The BBC's new procedure for handling
complaints, launched on 1 February 2005, is underpinned by an emphasis
on greater transparency, objectivity and accountability.
Details of the new procedure including a new Code of
Practice can be found on a dedicated website - bbc.co.uk/complaints.
