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29 October 2014
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15.03.02

RADIO CAMBRIDGESHIRE

Consumer Show saves £10,000 for Cambridgeshire people

BBC Radio Cambridgeshire listeners have saved a massive £10,000 in the space of a week, thanks to contacting the radio station’s 10.00am to 1.00pm consumer programme presented by Gerald Main. The show encourages listeners to call with their consumer problems, and Gerald and his team get involved to help find a solution.


In just one week, the team has helped Cambridgeshire people in the following ways:


· A bill for £7,000 from a power company recently landed on a Peterborough listener’s doorstep, leaving him stunned. He made many fruitless calls to the customer service department before calling BBC Radio Cambridgeshire as a last resort. Within a day, the radio station got the company to rip up the bill.
· A 79-year-old Cambridge woman listener was literally worried sick when she received a utilities bill for £2,000. Gerald and his team contacted the company, and her account has now been put into credit.
· Another St Ives listener was conned over the phone into buying a holiday to the USA that she didn’t want. BBC Radio Cambridgeshire managed to track down the company and claw back £400.
· An Ely business man was astonished when the airline he booked with refused to change his booking - BBC Radio Cambridgeshire managed to get £350 back from the company for him.


Presenter Gerald Main says: "I’ve been presenting radio shows for over a quarter of a century, but this programme is unlike anything else I’ve ever done. Everyday we’re making a real difference to people’s lives - and not many radio presenters can honestly say that! It’s amazing the difference it can make when we call a company on a listener’s behalf."


Notes to Editors


The Gerald Main Show is on weekdays, 10.00am - 1.00pm.
Producer: Mark Williamson.
Researcher: Carol Carman.


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