Changes to the Radio 4 messageboards
At lunchtime today I was interviewed on the weekly Radio 4 programme Feedback for an item that covered recent changes to the design of the Radio 4 message boards. https://bbc.kongjiang.org/www.bbc.co.uk/dna/mbradio4/ After the forums were updated last Wednesday afternoon, various threads were started by users upset with the changes and several users emailed the programme frustrated with a number of bugs and overall how the new board was working. The interview was pretty brief so I've tried to summarise. Here are the points that I discussed with Roger:
Why did you make these changes?
The change in look finally brings the messageboards in line with other pages on BBC Online. The pages have been simplified and several new features such as 'sticky threads' - which users and hosts had been asking for - have been introduced. I scheduled the work for Radio 4 as part of a change that's been going on across all the BBC's messageboards over a number of weeks.
Jem Stone is Executive Producer, Social Media at BBC Audio & Music
Read more, listen to the interview and comment on the BBC Radio blog